Should you – or your baby – not like the footmuff, we will of course take it back within the revocation period. According to European law and our contract conditions the cancellation must be received by us within 14 days of when you received the package. However, the footmuff should be in its original condition, i.e. not washed or damaged. We assume that the product will then be returned immediately.
Please send an informal notice of cancellation to firstname.lastname@example.org and we will send you (for buyers from Austria) a prepaid package sticker in PDF format. Ideally, the original packaging should be used for the return, but this is not mandatory.
Upon receipt of the undamaged return, we will refund the full purchase amount to you.
Since we always like to learn more, it would be nice if you would tell us what you didn’t like in the end.